From: Stefan Horn (stefan.horn_at_novell.com)
Date: Tue Nov 29 2005 - 16:11:06 CET
From: Stefan Horn <stefan.horn@novell.com> Date: Tue, 29 Nov 2005 16:11:06 +0100 Message-Id: <200511291611.07746.stefan.horn@novell.com> Subject: Re: [suse-sles-e] Suse Portal Migration
On Tuesday, 29. November 2005 15:56, Michael Grice wrote:
> * Stefan Horn <stefan.horn@novell.com> [051129 07:30] wrote:
> > On Friday, 25. November 2005 15:50, Gleb Kouzmenko wrote:
> > > Stefan Horn wrote:
> > > > I am sorry for this inconvenience!
> > >
> > > [...]
> > >
> > > Stefan,
> > >
> > > Inconvenience tends to become inability.
> > >
> > > After I switched to Novell support portal from SuSE, I cannot find
> > > sources of updated packages (even those released under GPL).
> > >
> > > Fortunately, there is old good
> > > http://sdb.suse.de/download/i386/update/SUSE-CORE/9/sources/
> > >
> > > I hope this link will not disappear when you forward this complain to
> > > the "right people".
> > >
> > > Instead, we will obtain the ability to download src.rpm from
> > > http://download.novell.com/ along with patch itself.
> >
> > Gleb,
> >
> > Thank you for this input! We have mirrored all patches and sources from
> > sdb.suse.de to you.novell.com. Unfortunately we seem to have lacked in
> > communication to make all changes public. I also forward this request to
> > our web team in order to make appropriate announcements on our Portal
> > Migration Landing page.
> >
> > The answer to your question is:
> > The old YOU directory:
> > http://sdb.suse.de/download/i386/update/SUSE-CORE/9/sources/
> >
> > translates to:
> > https://you.novell.com/update/i386/update/SUSE-CORE/9/sources/
> >
> > In general all old URLs like
> > http://sdb.suse.de/download/...
> >
> > translate to
> > https://you.novell.com/update/...
>
> I notice our user name and password on sdb.suse.de doesn't work on
> you.novell.com. Although admittedly minor, for me this is one of the
> more frustrating aspects of this sort of migration (as it usually means
> a fair amount of wasted time getting it resolved).
>
Michael,
As we migrated sdb and merged into existing Novell systems we could not
automatically create same usernames/password pairs on Novell's
infrastructure.
Several reasons made us provide this kind of semi-automatic migration as we do
today. Some examples:
- usernames were not unique across Suse and Novell customer base
- passwords are stored as hash strings but underlying authentication
technologies are different
- some customers had Novell _and_ Suse accounts. So naturally their
credentials differ.
I hope this short summary gives you an idea of why we chose to do the
migration like this. I know that in principle migration only causes pain
without direct benefit. But on the long run we as Novell can provide better
service down the road maintaining just one customer and service base.
Regards
Stefan Horn
-- Dr. Ing. Stefan Horn Manager Business Development Stefan.Horn@novell.com +49 911 74053 649 Novell, Inc. Software for the Open Enterprise www.Novell.com/open --------------------------------------------------------------------- To unsubscribe, e-mail: suse-sles-e-unsubscribe@suse.com For additional commands, e-mail: suse-sles-e-help@suse.com
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