From: Rasmus Plewe (rplewe_at_suse.de)
Date: Wed Jun 07 2006 - 10:39:31 CEST
Date: Wed, 7 Jun 2006 10:39:31 +0200 From: Rasmus Plewe <rplewe@suse.de> Message-ID: <20060607083931.GB1253@coredump.suse.de> Subject: Re: [suse-sles-e] SLES10 - so, we can expect the same lowquality again?
On Sat, Jun 03, 2006 at 11:14:15AM -0700, Alexei_Roudnev wrote:
>
> So what are we talking about? Official beta testers.. dont make me lough, we
> all know how many bugs we had related to the brand-name servers (HP for
> example; DRAC for SP2 upgrade, etc...) in SLES9 ; so you better forget such
> word _official beta testers_.
Go have a look at how many bugs are in SUSE Linux 10.1, having had
totally open beta testing. So your assumption "free beta access for all
means no or little bugs left" is wrong.
> And then, you have _all or nothing_ approach. I could sign for beta testing,
> but I could not promise to _test system not less than..._. I could (and I
> can) promise to _install, run our solutions, write detailed report_, but no
> one was interested.
There is no "all or nothing" approach for our official beta
testing. Please stop spreading such misinformation. We chose our beta
program participants based on a survey, and the amount of time available
for testing is one aspect among many.
If you, as you seem to indicate (although I can't find your name in the
answers to our survey), applied and were not chosen, then it's simply
bad luck for you (and maybe for us as well, who knows?).
> Or we can think that Novell have enough beta testers? Hmm, see iso file
> which is broken for 10 days...
A version is made _before_ it is shipped to the testers. So all your
discovering of a broken RC2 CD installation proves is that CD
installation got broken between RC1 and RC2. And no amount of beta
testing in the world would have been able to prevent this (since beta
testing is done _after_ shipping the version).
> Who are this mistical beta testers? Fat big
> players like DELL? They never can test anything except trivial installations
> (who wil test Emulex 8000 cards, for example? Who will test _/usr on md
> raid_ installarion? Who will test _I have IDE + SCSI and upgrade system on
> SCSI_ configuration? Who wil test _Oracle @ NFS_ configuration? Your
> mistical official beta testers? Hmm.....)
As you indicate yourself with the number of question marks, you don't
know that which you are talking about. So please cease to do so (just
for the record: you're wrong on more or less all of your assumptions).
> We had the same problem - broken ISO in Beta download - during SLES9 Sp2
> testing (oh, you do not know? Sory, but I Do know).
What you're saying is "also in the past the beta versions had
problems". We already knew that. That's what beta versions are: Software
still with major problems.
One of the reasons why we have a _closed_ beta for our Enterprise
products is that we don't want people getting access to versions we know
are of inferior quality, who then go out to the world telling everybody
"Novell is low quality, I just saw a version of their new software and
it sucks". Your argumentation on this list unfortunately proves that
point.
> What happen
> if, for example, 'Asterisk at home' publish broken iso - how long it takes
> to find it and replace it (I guess, few hours?). And how long it takes for
> Novell - few weeks?
When did we ever ship a product with a broken iso? Never. When did we
ship betas with installation problems (one way or other)? Numerous
times. For those problems workarounds are communicated (network
installation, DVD installation e.g.), and they are fixed in the next
scheduled beta (and not before. We're doing scheduled betas, not
continuous betas). I honestly don't see what you're trying to say, other
than the above "oh, look, the betas aren't perfect".
I heard that there actually is a feedback channel for the public rc2:
SLE_Feedback@novell.com
As I was not part of the process, I don't know if/how/where that was
communicated. But please report all problems with this public version to
this address.
Regards,
Rasmus
-- Rasmus Plewe Linux Beta Test Coordinator SUSE LINUX Products GmbH, Maxfeldstrasse 5, D-90409 Nuernberg tel.: +49-911-74053-644 fax: +49-911-74053-483 --------------------------------------------------------------------- To unsubscribe, e-mail: suse-sles-e-unsubscribe@suse.com For additional commands, e-mail: suse-sles-e-help@suse.com
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