[sles-beta] SR turn around time?

[Simona Arsene]

Hi, 

thank you for reporting the issue. We'll have a look at the incidents and contact you directly. 

Simona 


>>> On 3/26/2013 at 11:02 AM, in message
<40637DBB36AF3941B243A286A432CA0B0E233F35 at HXMB12.pnet.ch>, <urs.frey at post.ch>
wrote: 
> Same here
>  
>  SUMMARY OF SR # 10821644381   (20-Mar-2013) 
>    * SR Severity Level: Medium 
>    * SR Product: 
>    * SR Brief Description: SLES11-SP3-Beta3: postconf: warning: main.cf:  
> unused parameter: program_directory 
>   
>  SUMMARY OF SR # 10820890071  (15-Mar-2013) 
>    * SR Severity Level: Medium 
>    * SR Product: 
>    * SR Brief Description: SLES11-SP3-beta2 problem facter witch LXC: veth2:  
> error fetching interface information
>  
> It seems that some SR are taken By Novell people USA and then seem to be  
> blocked for SuSE people. 
> Mine are blocked by Jim Petersen , Novell
>  
> Best regards
>  
> Urs Frey                                               
> Die Schweizerische Post 
> Services  
> Informationstechnologie  
> Webergutstrasse 12  
> 3030 Bern (Zollikofen)  
> Telefon : ++41 (0)58 338 58 70  
> FAX     : ++41 (0)58 667 30 07  
> E-Mail:   urs.frey at post.ch
>  
> -----Ursprüngliche Nachricht----- 
> Von: sles-beta-bounces at lists.suse.com  
> [mailto:sles-beta-bounces at lists.suse.com] Im Auftrag von Simon Rowe 
> Gesendet: Tuesday, March 26, 2013 10:57 AM 
> An: sles-beta at lists.suse.com 
> Betreff: [sles-beta] SR turn around time?
>  
> How long should I expect for a reply to an SR? I opened 10820471581  
> nearly two weeks ago and haven't received a response yet.
>  
> Simon
>  
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