[sles-beta] Service Request: 10980794901 - Unable to Register a s390x System

Vincent Moutoussamy vmoutoussamy at suse.com
Wed Dec 2 05:31:57 MST 2015


Hi,

I saw that the support team is still investigating this issue. 
I will try to get additional information and keep you in touch. 

Regards,
-- 
Vincent Moutoussamy
SUSE Beta Program and SDK Project Manager



> On 29 Nov 2015, at 08:22, Waite, Dick (External) <Dick.Waite at softwareag.com> wrote:
> 
> Grand Sunday Morning,
> 
> Part of the --debug output. I do have a SLES12-SP0 system registered Okay. I have looked at scc.suse.com <http://scc.suse.com/> and it looks Okay.
> 
> I did try --cleanup and when that didn't work I tried: 
> 
> rm -f /etc/SUSEConnect
> rm -f /etc/zypp/services.d/*
> rm -f /etc/zypp/credentials.d/*
> but I still get -3
> 
> ebug=true, language="POSIX">
> Executing: 'uname -i' Quiet: false
> Output: 's390x'
> Executing: 'read_values -s' Quiet: false
> Output: 'Error: Unable to open configuration, return_code =-3'
> command 'read_values -s' failed
> SUSEConnect error: SUSE::Connect::SystemCallError: Error: Unable to open configuration, return_code =-3
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/toolkit/system_calls.rb:27:in `execute'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/hwinfo/s390.rb:46:in `output'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/hwinfo/s390.rb:16:in `cpus'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/hwinfo/s390.rb:7:in `hwinfo'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/hwinfo/base.rb:13:in `info'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/system.rb:13:in `hwinfo'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/api.rb:40:in `announce_system'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/client.rb:48:in `announce_system'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/client.rb:142:in `announce_or_update'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/client.rb:26:in `register!'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/lib/suse/connect/cli.rb:42:in `execute!'
> /usr/lib64/ruby/gems/2.1.0/gems/suse-connect-0.2.27/bin/SUSEConnect:11:in `<top (required)>'
> /usr/sbin/SUSEConnect:23:in `load'
> /usr/sbin/SUSEConnect:23:in `<main>'
> 
> 
> I have copied the SDK of GMC3 to the s390x and added it to the software repositories with Yast.
> zypper dup ran Okay, see output below....
> 
> 
> 
> ##########################################################################
> 
> dali158:~ # zypper dup
> Warning: You are about to do a distribution upgrade with all enabled repositories. Make sure these repositories are compatible before you continue. See 'man zypper' for more information about this command.
> Loading repository data...
> Reading installed packages...
> Computing distribution upgrade...
> 
> The following 14 packages are going to be upgraded:
>   autoyast2 autoyast2-installation release-notes-sles rollback-helper sles-release-DVD yast2-dhcp-server yast2-dns-server yast2-http-server yast2-installation
>   yast2-mail yast2-network yast2-nis-server yast2-schema yast2-services-manager
> 
> 14 packages to upgrade.
> Overall download size: 2.4 MiB. Already cached: 0 B. After the operation, additional 29.5 KiB will be used.
> Continue? [y/n/? shows all options] (y):
> Retrieving package release-notes-sles-12.1.20151119-1.1.noarch                                                               (1/14), 443.4 KiB (  1.0 MiB unpacked)
> Retrieving package rollback-helper-0.1-3.1.noarch                                                                            (2/14),   7.9 KiB (  1.5 KiB unpacked)
> Retrieving package yast2-dns-server-3.1.17-1.43.noarch                                                                       (3/14), 200.1 KiB (  2.3 MiB unpacked)
> Retrieving package yast2-mail-3.1.5-3.179.noarch                                                                             (4/14), 141.3 KiB (  1.2 MiB unpacked)
> Retrieving package yast2-services-manager-3.1.40-1.1.noarch                                                                  (5/14),  34.6 KiB ( 81.7 KiB unpacked)
> Retrieving package sles-release-DVD-12.1-1.331.s390x                                                                         (6/14),   3.4 KiB (   66   B unpacked)
> Retrieving package yast2-network-3.1.134-4.1.s390x                                                                           (7/14), 196.2 KiB (808.1 KiB unpacked)
> Retrieving package yast2-schema-3.1.5-1.79.s390x                                                                             (8/14),  71.8 KiB (934.5 KiB unpacked)
> Retrieving package yast2-dhcp-server-3.1.5-3.241.noarch                                                                      (9/14), 207.6 KiB (  2.8 MiB unpacked)
> Retrieving package yast2-nis-server-3.1.3-3.211.noarch                                                                      (10/14),  33.5 KiB (140.5 KiB unpacked)
> Retrieving package yast2-http-server-3.1.6-3.186.noarch                                                                     (11/14), 167.8 KiB (  1.8 MiB unpacked)
> Retrieving package autoyast2-installation-3.1.101.2-1.1.noarch                                                              (12/14), 151.2 KiB (681.3 KiB unpacked)
> Retrieving package autoyast2-3.1.101.2-1.1.noarch                                                                           (13/14), 650.2 KiB (  6.4 MiB unpacked)
> Retrieving package yast2-installation-3.1.162.1-1.1.noarch                                                                  (14/14), 192.1 KiB (672.2 KiB unpacked)
> Checking for file conflicts: ................................................................................................................................[done]
> ( 1/14) Installing: release-notes-sles-12.1.20151119-1.1 ....................................................................................................[done]
> ( 2/14) Installing: rollback-helper-0.1-3.1 .................................................................................................................[done]
> ( 3/14) Installing: yast2-dns-server-3.1.17-1.43 ............................................................................................................[done]
> ( 4/14) Installing: yast2-mail-3.1.5-3.179 ..................................................................................................................[done]
> Additional rpm output:
> Updating /etc/sysconfig/mail...
> 
> 
> ( 5/14) Installing: yast2-services-manager-3.1.40-1.1 .......................................................................................................[done]
> ( 6/14) Installing: sles-release-DVD-12.1-1.331 .............................................................................................................[done]
> ( 7/14) Installing: yast2-network-3.1.134-4.1 ...............................................................................................................[done]
> ( 8/14) Installing: yast2-schema-3.1.5-1.79 .................................................................................................................[done]
> ( 9/14) Installing: yast2-dhcp-server-3.1.5-3.241 ...........................................................................................................[done]
> (10/14) Installing: yast2-nis-server-3.1.3-3.211 ............................................................................................................[done]
> (11/14) Installing: yast2-http-server-3.1.6-3.186 ...........................................................................................................[done]
> (12/14) Installing: autoyast2-installation-3.1.101.2-1.1 ....................................................................................................[done]
> (13/14) Installing: autoyast2-3.1.101.2-1.1 .................................................................................................................[done]
> Additional rpm output:
> Updating /etc/sysconfig/autoinstall...
> 
> 
> (14/14) Installing: yast2-installation-3.1.162.1-1.1 ........................................................................................................[done]
> Additional rpm output:
> Updating /etc/sysconfig/security...
> 
> 
> dali158:~ #
> 
> __R
> 
> Software AG – Sitz/Registered office: Uhlandstraße 12, 64297 Darmstadt, Germany – Registergericht/Commercial register: Darmstadt HRB 1562 - Vorstand/Management Board: Karl-Heinz Streibich (Vorsitzender/Chairman), Eric Duffaut, Dr. Wolfram Jost, Arnd Zinnhardt; - Aufsichtsratsvorsitzender/Chairman of the Supervisory Board: Dr. Andreas Bereczky - http://www.softwareag.com <http://www.softwareag.com/>
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