From bugzilla_noreply at suse.com Mon Sep 5 10:44:10 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Mon, 05 Sep 2022 10:44:10 +0000
Subject: [Bug 1203115] New: Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
Bug ID: 1203115
Summary: Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading
DMS
Classification: SUSE Linux Enterprise Server
Product: SUSE Linux Enterprise Server 12 SP5 in Public Clouds
Version: On-Demand
Hardware: Other
OS: Other
Status: NEW
Severity: Normal
Priority: P5 - None
Component: DMS
Assignee: dms-bugs at lists.suse.com
Reporter: rich.paredes at suse.com
QA Contact: public-cloud-maintainers at suse.de
Group: SUSE Public Cloud
Found By: ---
Blocker: ---
We're receiving an increase in support cases across both Amazon and Google with
customers performing upgrades via DMS.
A workaround that seemed to work in the past was to run:
zypper in --oldpackage suse-migration-sle15-activation-2.0.32-6.27.1 and
overwrite the newer version.
But this no longer works.
Sep 02 18:58:09 localhost suse-migration[1353]: Traceback (most recent call
last):
Sep 02 18:58:09 localhost suse-migration[1353]: File
"/usr/bin/suse-migration", line 11, in
Sep 02 18:58:09 localhost suse-migration[1353]:
load_entry_point('suse-migration-services==2.0.33', 'console_scripts',
'suse-migration')()
Sep 02 18:58:09 localhost suse-migration[1353]: File
"/usr/lib/python3.6/site-packages/suse_migration_services/units/migrate.py",
line 117, in main
Sep 02 18:58:09 localhost suse-migration[1353]: 'Migration failed with
{0}'.format(issue)
Sep 02 18:58:09 localhost suse-migration[1353]:
suse_migration_services.exceptions.DistMigrationZypperException: Migration
failed with bash: stderr: (no output on stderr), stdout: (no output on stdout)
Sep 02 18:58:09 localhost systemd[1]: suse-migration.service: Main process
exited, code=exited, status=1/FAILURE
Sep 02 18:58:09 localhost systemd[1]: Failed to start Run Zypper Migration.
Sep 02 18:58:09 localhost systemd[1]: suse-migration.service: Unit entered
failed state.
Sep 02 18:58:09 localhost systemd[1]: suse-migration.service: Failed with
result 'exit-code'.
I'll upload the logs also.
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From bugzilla_noreply at suse.com Mon Sep 5 10:44:20 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Mon, 05 Sep 2022 10:44:20 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
Rich Paredes changed:
What |Removed |Added
----------------------------------------------------------------------------
Priority|P5 - None |P2 - High
CC| |rich.paredes at suse.com
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From bugzilla_noreply at suse.com Mon Sep 5 10:44:24 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Mon, 05 Sep 2022 10:44:24 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
Rich Paredes changed:
What |Removed |Added
----------------------------------------------------------------------------
Priority|P2 - High |P1 - Urgent
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From bugzilla_noreply at suse.com Mon Sep 5 10:45:40 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Mon, 05 Sep 2022 10:45:40 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c2
--- Comment #2 from Rich Paredes ---
Created attachment 861301
--> https://bugzilla.suse.com/attachment.cgi?id=861301&action=edit
DMS Log 2
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From bugzilla_noreply at suse.com Mon Sep 5 12:07:14 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Mon, 05 Sep 2022 12:07:14 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c3
Keith Berger changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |kberger at suse.com
Flags| |needinfo?(rich.paredes at suse
| |.com)
--- Comment #3 from Keith Berger ---
The 2.0.34 is in the process of being released. Why are you not able to use
2.0.32? Others have reported this workaround has allowed for migration until
2.0.34 is available.
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From bugzilla_noreply at suse.com Mon Sep 5 12:10:00 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Mon, 05 Sep 2022 12:10:00 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c4
Keith Berger changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |RESOLVED
Resolution|--- |DUPLICATE
--- Comment #4 from Keith Berger ---
Same issue as reported in bug 1202706
*** This bug has been marked as a duplicate of bug 1202706 ***
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From bugzilla_noreply at suse.com Tue Sep 6 16:42:00 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 06 Sep 2022 16:42:00 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c5
Rich Paredes changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |REOPENED
Resolution|DUPLICATE |---
Flags|needinfo?(rich.paredes at suse |
|.com) |
--- Comment #5 from Rich Paredes ---
(In reply to Keith Berger from comment #3)
> The 2.0.34 is in the process of being released. Why are you not able to use
> 2.0.32? Others have reported this workaround has allowed for migration until
> 2.0.34 is available.
I have no idea why yet but the workaround no longer works.
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From bugzilla_noreply at suse.com Tue Sep 6 16:42:40 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 06 Sep 2022 16:42:40 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c6
--- Comment #6 from Rich Paredes ---
Reopening because this is a hot issue at Google right now and I've followed
suggestions in the duplicate bug but customer is still having issues. I'm
trying to replicate the issue further but it will take time.
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From bugzilla_noreply at suse.com Tue Sep 6 16:51:57 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 06 Sep 2022 16:51:57 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c7
Keith Berger changed:
What |Removed |Added
----------------------------------------------------------------------------
Flags| |needinfo?(rich.paredes at suse
| |.com)
--- Comment #7 from Keith Berger ---
Rich, before doing the upgrade, what version of cloud-regionsrv-client is
installed on the SLES-12-SP5 instance?
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From bugzilla_noreply at suse.com Tue Sep 6 16:57:20 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 06 Sep 2022 16:57:20 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c8
--- Comment #8 from Keith Berger ---
My guess is the reason the workaround is not working anymore is that your
12-SP5 instance is running
cloud-regionsrv-client-10.0.5-52.80.1
This version moves the cache files from /var/lib/cloudregister (9.x version of
cloud-regionsrv-client) to /var/cache/cloudregister.
DMS 2.0.33 or earlier is not aware of this new directory and as such in
"migration mode" it does not mount them.
As a workaround can you copy the files from /var/cache/cloudregister to
/var/lib/cloudregister before doing the migration?
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From bugzilla_noreply at suse.com Tue Sep 6 17:35:35 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 06 Sep 2022 17:35:35 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c9
Rich Paredes changed:
What |Removed |Added
----------------------------------------------------------------------------
Flags|needinfo?(rich.paredes at suse |
|.com) |
--- Comment #9 from Rich Paredes ---
So until SLES15-Migration-2.0.34 is released, the workaround is the following
after fully updating the SLE12-SP5 packages and installing SLE15-Migration:
zypper install --oldpackage cloud-regionsrv-client-9.3.0-52.61.2
zypper install --oldpackage SLES15-Migration-2.0.32-6
Then perform the migration.
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From bugzilla_noreply at suse.com Tue Sep 6 17:54:50 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 06 Sep 2022 17:54:50 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c10
--- Comment #10 from Rich Paredes ---
Published until SLES15-Migration-2.0.34 released:
https://www.suse.com/support/kb/doc/?id=000020748
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From bugzilla_noreply at suse.com Tue Sep 13 14:39:55 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 13 Sep 2022 14:39:55 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
Karen Van der Veer changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |kvanderveer at suse.com
Whiteboard| |public-cloud-meeting-2022-0
| |9-13
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From bugzilla_noreply at suse.com Tue Sep 13 14:44:27 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Tue, 13 Sep 2022 14:44:27 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c11
Alexander Osthof changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|REOPENED |RESOLVED
CC| |aosthof at suse.com
Resolution|--- |FIXED
--- Comment #11 from Alexander Osthof ---
SLES15-Migration-2.0.34 has been released on 2022-09-09, see
https://scc.suse.com/packages/22700328 and
https://smelt.suse.de/incident/25792/ for reference.
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From bugzilla_noreply at suse.com Wed Sep 14 12:28:50 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Wed, 14 Sep 2022 12:28:50 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c12
Abdelrahman Mohamed changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |abdelrahman.mohamed at suse.co
| |m
--- Comment #12 from Abdelrahman Mohamed ---
@Alex what about `suse-migration-sle15-activation` v34? I hit the following
conflict:
"""
~ # rpm -qa | grep -e cloud-regionsrv-client -e SLES15-Migration -e
suse-migration-sle15-activation
cloud-regionsrv-client-10.0.5-52.80.1.noarch
cloud-regionsrv-client-plugin-gce-1.0.0-52.80.1.noarch
SLES15-Migration-2.0.34-6.x86_64
suse-migration-sle15-activation-2.0.33-6.30.4.noarch
~ # /usr/bin/suse-migration-pre-checks
Running suse-migration-pre-checks with options: fix: False
Calling: ['blkid', '-s', 'TYPE', '-o', 'value', '/dev/disk/by-label/ROOT']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value', '/dev/disk/by-label/EFI']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/1b4b00a2-6ecf-4cbe-b8dc-287b6cc0e359']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/2efe299d-f640-4627-b698-d67b00fa7225']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/6a8825c6-1a0c-46c2-8025-eda151cf8371']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/cf48e498-67a3-4202-b32e-afb99dd615b2']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/815799ac-0451-4127-86a6-9ae0a68caf4d']
Traceback (most recent call last):
File "/usr/bin/suse-migration-pre-checks", line 11, in
load_entry_point('suse-migration-services==2.0.34', 'console_scripts',
'suse-migration-pre-checks')()
File
"/usr/lib/python3.4/site-packages/suse_migration_services/prechecks/pre_checks.py",
line 82, in main
check_multi_kernels.multiversion_and_multiple_kernels(fix=args.fix,
migration_system=migration_system_mode)
File
"/usr/lib/python3.4/site-packages/suse_migration_services/prechecks/kernels.py",
line 42, in multiversion_and_multiple_kernels
multiversion_settings(fix, migration_system, log)
File
"/usr/lib/python3.4/site-packages/suse_migration_services/prechecks/kernels.py",
line 58, in multiversion_settings
if 'kernel' in kernel_multi_version_enabled:
TypeError: argument of type 'NoneType' is not iterable
"""
Should I keep using the old version mentioned by Rich until
`suse-migration-sle15-activation` v34 is released?
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From bugzilla_noreply at suse.com Wed Sep 14 12:52:49 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Wed, 14 Sep 2022 12:52:49 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c13
--- Comment #13 from Abdelrahman Mohamed ---
Even when `suse-migration-sle15-activation` is not installed, I am still seeing
the same issue:
"""
~ # rpm -qa | grep -e cloud-regionsrv-client -e SLES15-Migration -e
suse-migration-sle15-activation
SLES15-Migration-2.0.34-6.x86_64
cloud-regionsrv-client-plugin-gce-1.0.0-52.80.1.noarch
cloud-regionsrv-client-10.0.5-52.80.1.noarch
"""
"""
~ # /usr/bin/suse-migration-pre-checks
Running suse-migration-pre-checks with options: fix: False
Calling: ['blkid', '-s', 'TYPE', '-o', 'value', '/dev/disk/by-label/ROOT']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value', '/dev/disk/by-label/EFI']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/1b4b00a2-6ecf-4cbe-b8dc-287b6cc0e359']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/2efe299d-f640-4627-b698-d67b00fa7225']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/6a8825c6-1a0c-46c2-8025-eda151cf8371']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/cf48e498-67a3-4202-b32e-afb99dd615b2']
Calling: ['blkid', '-s', 'TYPE', '-o', 'value',
'/dev/disk/by-uuid/815799ac-0451-4127-86a6-9ae0a68caf4d']
Traceback (most recent call last):
File "/usr/bin/suse-migration-pre-checks", line 11, in
load_entry_point('suse-migration-services==2.0.34', 'console_scripts',
'suse-migration-pre-checks')()
File
"/usr/lib/python3.4/site-packages/suse_migration_services/prechecks/pre_checks.py",
line 82, in main
check_multi_kernels.multiversion_and_multiple_kernels(fix=args.fix,
migration_system=migration_system_mode)
File
"/usr/lib/python3.4/site-packages/suse_migration_services/prechecks/kernels.py",
line 42, in multiversion_and_multiple_kernels
multiversion_settings(fix, migration_system, log)
File
"/usr/lib/python3.4/site-packages/suse_migration_services/prechecks/kernels.py",
line 58, in multiversion_settings
if 'kernel' in kernel_multi_version_enabled:
TypeError: argument of type 'NoneType' is not iterable
"""
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From bugzilla_noreply at suse.com Wed Sep 14 13:26:33 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Wed, 14 Sep 2022 13:26:33 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c14
--- Comment #14 from Keith Berger ---
It looks like you commented out the default settings
sudo grep kernel /etc/zypp/zypp.conf | grep -v "##"
multiversion = provides:multiversion(kernel)
multiversion.kernels = latest,running
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From bugzilla_noreply at suse.com Wed Sep 14 14:26:29 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Wed, 14 Sep 2022 14:26:29 +0000
Subject: [Bug 1203115] Increase in failures "Migration failed with
{0}'.format(issue)" across all CSP's when upgrading DMS
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1203115
https://bugzilla.suse.com/show_bug.cgi?id=1203115#c15
--- Comment #15 from Abdelrahman Mohamed ---
(In reply to Keith Berger from comment #14)
> It looks like you commented out the default settings
>
> sudo grep kernel /etc/zypp/zypp.conf | grep -v "##"
>
> multiversion = provides:multiversion(kernel)
> multiversion.kernels = latest,running
OK. I will keep the default setting and let the script fix any problems. I will
give it a try.
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From bugzilla_noreply at suse.com Thu Sep 22 14:56:14 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Thu, 22 Sep 2022 14:56:14 +0000
Subject: [Bug 1194320] sles12sp4 -> sles15sp1 upgrade of HLI in Azure results
in non-bootable system
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1194320
Alexander Osthof changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |aosthof at suse.com
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From bugzilla_noreply at suse.com Thu Sep 22 14:58:54 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Thu, 22 Sep 2022 14:58:54 +0000
Subject: [Bug 1194320] sles12sp4 -> sles15sp1 upgrade of HLI in Azure results
in non-bootable system
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1194320
https://bugzilla.suse.com/show_bug.cgi?id=1194320#c54
--- Comment #54 from Jordan Causey ---
This issue is resolved. The customer has used the provided DMS RPM
successfully now in 3 separate environments. Thanks all.
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From bugzilla_noreply at suse.com Wed Sep 28 18:37:11 2022
From: bugzilla_noreply at suse.com (bugzilla_noreply at suse.com)
Date: Wed, 28 Sep 2022 18:37:11 +0000
Subject: [Bug 1194320] sles12sp4 -> sles15sp1 upgrade of HLI in Azure results
in non-bootable system
In-Reply-To:
References:
Message-ID:
https://bugzilla.suse.com/show_bug.cgi?id=1194320
https://bugzilla.suse.com/show_bug.cgi?id=1194320#c55
Robert Schweikert changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|IN_PROGRESS |RESOLVED
Resolution|--- |FIXED
--- Comment #55 from Robert Schweikert ---
Released
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