[sles-beta] Work is in progress to resolve the access and download issues

[Marcus Kraft]

      Dear beta test participants,

      work is in progress to resolve the access and download issues 
      for several participants.  For those who already have reported 
      these issues to the mailing list, we will follow up according 
      to name and email address.

      All other participants trying to get access and download 
      the beta code please check the following requirements:

      * Valid Novell Login
      * Access to Authorized Beta
      * Entitlement 'Submit Service Request'


      * To access download, please use the http://www.novell.com/beta/ 
        web page.  Please confirm to have a valid Novell Login 
        or create one.

      If you experience access issues, here is an 'Access Checklist':

      http://www.novell.com/beta/ -> View My Beta Page

      * Authorized Beta Products page
        - You should see 'Authorized Beta Products:'
          - SUSE Linux Enterprise Server 11 SP3
          - SUSE Linux Enterprise High Availability Extension 11 SP3
          - SUSE Linux Enterprise Desktop 11 SP3

        - If above categories are not displayed, please apply or 
          re-apply for 'Authorized Beta'. 

      To complement the list, and if you like to submit service requests:

      * Check 'Submit Service Request' 
        - 'Service Request' page should display a specific entry
          for Groups/'Entitled Accounts': BETA TEST: SLE* 11 SP3


      If any of these steps should fail, please report access and 
      logistic issues via email to 
      Uwe Drechsel, Beta Test Manager, at beta-programs at suse.de.


      We apologize for the inconvenience and continue to work on
      its resolution.  

      Your SUSE Linux Enterprise Team

--
Marcus Kraft 
Senior Product Manager - SUSE Linux Enterprise
SUSE
mkraft at suse.com
(P) +49 911 74053-171
(F) +49 911 74053-483

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